Returns Icon Start a Return New, Unused Products

All items purchased from Lax.com that are accompanied by a manufacturer warranty which can be found below.

EAST COAST DYES
EAST COAST DYES
CASCADE
CASCADE
MAVERIK
MAVERIK
GAIT
GAIT
WARRIOR
WARRIOR
STX | NIKE
STX | NIKE
BRINE
BRINE

Team Store Warranty Information

All items purchased from LAX.com, Lax.com Team Stores & ZIMA are accompanied by either a limited warranty or manufacturer warranty.

There are no cash refunds for any items covered under either warranty.

View Team Store Warranty Details

Satin Heads Warranty

For information about our Satin Heads warranty policy, please visit our warranty page.

View Satin Heads Warranty Details
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Team Store Assistance Center

Tips For Sizing Your Player

Here is some helpful information regarding sizing, to assist you in choosing the correct size for your player. We hope the tips below help guide you in the right direction for any sizing question you may have.Where to Find Sizing Charts:All items in

True Lacrosse Parents & Players Help Center

Hello,. Thank you for being part of True Lacrosse.  We have a dedicated help center for True Lacrosse players and parents.  Most questions can be answered in the TRUE LACROSSE HELP CENTER.  If you do find you need further assistance you can email tru

I need to change my order, after it has been placed. How can I do that?

If a team store is still open, changes can be made to your order.  You will need to immediately message your order number and your requested change to our Customer Service team at [email protected].  They will make the requested change to your or

General Team Store Shipping Information

All orders will ship via UPS unless otherwise specified in your team store. Shipping TimelineShipping times vary depending on the items offered in your store. Most team store orders ship within 4 to 6 weeks after the store closing date, not the date

Do you offer refunds or exchanges on Team Store items?

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made in any team store. This policy is due to the custom nature of the products being sold.  Therefore all sales are final. To avoid ordering issues:. Use the size c

What I received does not fit, what can I do?

Check the size listed on your item and confirmation email to determine if you accurately received the size you ordered. If you did, unfortunately we cannot replace or exchange the item - Lax.com does not produce extra items in team stores, and we are

Missed Store Deadline - Store Closed

Unfortunately, if your team store is closed we are no longer able to accept additional orders. All items in this store are custom-made, and Lax.com places individual orders with each manufacturer immediately after the store closes. Because of this pr

Can I Use A Gift Card In A Team Store?

Unfortunately no. Lax.com Gift Cards are not valid on Team Store purchases - they can only be used when checking out on an order placed on the Lax.com website.

Need A Quote?

Lax.com has 25 years of experience in outfitting champions. Partner with Lax.com Team Sales for expert outfitting in custom equipment and apparel. We deliver unmatched service for School Programs, Clubs, and Teams across every level of play. From cus

Helmet Decal Installation - Decals Seem To Be Cut Wrong

We want to reassure you that the decals you received are not damaged or mis-cut. The cuts you’re seeing are intentional and part of the design. Because lacrosse helmets have deep curves, ridges, and vents, the decals are pre-cut with small slits. The