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All items purchased from Lax.com that are accompanied by a manufacturer warranty which can be found below.

Team Store Warranty Information

All items purchased from LAX.com, Lax.com Team Stores & ZIMA are accompanied by either a limited warranty or manufacturer warranty.

There are no cash refunds for any items covered under either warranty.

View Team Store Warranty Details

Satin Heads Warranty

For information about our Satin Heads warranty policy, please visit our warranty page.

View Satin Heads Warranty Details

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How Long Does It Take To Ship Out A Custom Pro Strung Head?

Once your head is custom-strung to perfection, we ship it straight to your door, ready for action. Standard Stringing: 2-3 business days for stringing (This can increase during season). Rush Stringing: 1-2 business days for stringing. Add shipping ti

How Do You Ship Out Packages?

Orders fulfilled by Lax.com are sent via UPS. You can expect a UPS tracking number sent to you via email when your order is on its way!.

Do You Ship Internationally?

YES. Global delivery timelines vary and customs fees are the recipient's responsibility. Heavy items may incur additional shipping costs and delivery times. A copy of your order and US Customs form will be attached to the outside of all packages. Exp

Free Shipping

FREE SHIPPING OVER $99 on all domestic orders over $99. Excludes bulky items like goals, nets, rebounders, cases of balls, etc. This promotion also excludes Team Store orders for uniforms, team-branded apparel, accessories and protective equipment. F