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All items purchased from Lax.com that are accompanied by a manufacturer warranty which can be found below.

Team Store Warranty Information

All items purchased from LAX.com, Lax.com Team Stores & ZIMA are accompanied by either a limited warranty or manufacturer warranty.

There are no cash refunds for any items covered under either warranty.

View Team Store Warranty Details

Satin Heads Warranty

For information about our Satin Heads warranty policy, please visit our warranty page.

View Satin Heads Warranty Details
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General Team Store Shipping InformationUpdated 2 hours ago

All orders will ship via UPS unless otherwise specified in your team store.

Shipping Timeline
Shipping times vary depending on the items offered in your store. Most team store orders ship within 4 to 6 weeks after the store closing date, not the date your individual order was placed.
For example, if you place your order on July 15 and the store closes on July 31, your shipping timeline begins on July 31.

You’ll receive an email when your store officially closes, which will include specific shipping timeline details related to your order.

Order Processing Notification
Approximately 7 to 10 days before your order ships, you'll receive an email letting you know that your order is being processed and prepared for shipment by our pack team.

Custom Item Exceptions
Some fully custom items—such as gloves—may take up to 4 months to ship due to longer manufacturing lead times.

If you have any additional questions about shipping, please don’t hesitate to contact us at [email protected].

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