Returns & Refunds

Do you offer refunds?

We offer refunds on products purchased from our eCommerce store within 30 days of purchase. Some exclusions do apply. Visit our returns page to learn more: https://www.lax.com/pages/returns">https://www.lax.com/pages/returns.

How do I make a return?

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. 🔄Start Your Return. 1. Start your return process by pressing on the button above. You will have the choice to use a prepaid $9.99

Helmets, Custom Stringing & Final Sale

Custom items, like stringing, can not be returned and we won't ship a custom job until it passes our quality control standards of our head stringer. Cascade helmets have a $35 restocking fee, if returned, that is enforced by Cascade. Warrior custom h

Shoe and Cleat Return Policy

Shoes and cleats must be returned in their original packaging (i.e Nike/New Balance branded box) for re-sale purposes. The branded shoe box must be placed in another box to prevent damage to the branded shoe box being returned to Lax.com. Do not tape

Do you offer exchanges?

LAX.com does not offer direct exchanges, due to inventory constraints. Please follow the return process for your items and place a new order for the desired products. The return process can be found here: https://www.lax.com/pages/returns">https://w