Do you offer refunds?Updated a day ago
We accept refunds for new, unused products, with their tags attached, within 30 days of purchase on all domestic orders. Products must be returned in re-sellable condition. Once we receive the returned item, please note that processing may take up to 10 business days. Our business days are Monday through Friday, excluding holidays.
Also note that original shipping costs are non-refundable.
Visit our returns page to learn more: https://www.lax.com/pages/returns
SPECIAL CONSIDERATIONS
- Custom Items: Custom stringing and Warrior custom helmets are final sale. Cascade helmets can be returned, but will incur a $35 restocking fee.
- Field Supplies: Items like goals, rebounders, balls, creases, and nets are ineligible for return shipping labels.
- Team Store Purchases: All items are custom and final sale.
- Footwear: Must be returned in the undamaged, original branded box placed within another box. Worn shoes are not returnable.
- International Orders: Lax.com does not process returns on international orders; international orders are final sale.
- Mouth Guards are final sale if the package has been opened.
- Water bottles and protective cups are final sale.
You can also visit our Help Center and request further assistance if needed.