How do I make a return?Updated a year ago
Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.
Return by mail
1. Start your return process by pressing on the button above. You will have the choice to use a prepaid $9.99 shipping label for qualified items which will be deducted from your total return amount, or pay for your own label with your carrier of choice.
Field supplies such as goals, rebounders, balls, creases, and nets are not eligible for a return shipping label from Lax.com.
2. Pack the item(s) securely in the original product packaging, if possible. Include your proof of purchase.
3. Print and attach your prepaid label to the exterior of the box and take it to your local UPS drop off location. If you choose to purchase your own label you will need to drop it at their nearest drop off location.
Return in store
You can visit our retail store and present your order confirmation or packing slip as proof of purchase. All items must have the original tags attached.
Refund process
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.
Non-Returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.