How do I make a return?Updated a day ago

We accept returns for new, unused products, with their tags attached, within 30 days of purchase on all domestic orders. Products must be returned in re-sellable condition. Once we receive the returned item, please note that processing may take up to 10 business days. Our business days are Monday through Friday, excluding holidays.

Also note that original shipping costs are non-refundable.

Return by mail

🔄Start Your Return

1. Start your return process by pressing on the button above. You will have the choice to use a prepaid $9.99 shipping label for qualified items which will be deducted from your total return amount, or pay for your own label with your carrier of choice.

Field supplies such as goals, rebounders, balls, creases, and nets are not eligible for a return shipping label from Lax.com.

2. Pack the item(s) securely in the original product packaging, if possible. Include your proof of purchase.

3. Print and attach your prepaid label to the exterior of the box and take it to your local UPS drop off location. If you choose to purchase your own label you will need to drop it at their nearest drop off location.

Return in store

You can visit our retail store and present your order confirmation or packing slip as proof of purchase. All items must have the original tags attached.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method. You will receive an email with the refund confirmation.

Non-Returnable items

Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page. If an item is returned to us and can't be resold we cannot accept that returned item.

You can also visit our Help Center and request further assistance if needed.

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