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All items purchased from Lax.com that are accompanied by a manufacturer warranty which can be found below.

Team Store Warranty Information

All items purchased from LAX.com, Lax.com Team Stores & ZIMA are accompanied by either a limited warranty or manufacturer warranty.

There are no cash refunds for any items covered under either warranty.

View Team Store Warranty Details

Satin Heads Warranty

For information about our Satin Heads warranty policy, please visit our warranty page.

View Satin Heads Warranty Details
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Shipping

What is your shipping policy?

LAX.COM offers various shipping options, including free shipping on orders within the continental US (excludes heavy items). Cut Off : Orders placed by 2:00 pm EST typically ship the same business day. Delivery times depend on the chosen shipping met

What if my package gets lost or arrives damaged?

At Lax.com, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Shipping Timelines

Our processing time before an order ships is typically 1-2 business days, excluding weekends and holidays. This applies to all orders placed before 12pm EST. Please note that during peak times (holidays & season) there might be slight delays. Heavy I

Do you offer overnight shipping?

Yes, we do offer overnight shipping for domestic orders only. Please keep in mind that the order processing can take up to 24 hours.  Orders must be placed by 12PM EST, M-F.  Overnight delivery does not include Saturday or Sunday.