How can I resolve an issue with my order not being delivered by FedExUpdated 20 days ago
If your order has been shipped out but FedEx does not have possession of the package, it may be an error on FedEx's end when scanning it in. We recommend contacting FedEx directly until you receive further updates from us. If FedEx claims they delivered it but there is no proof and you did not receive it, start by filing a claim with FedEx. If they cannot locate the package and the claim has been issued to us as the sender, we will assist you with the next steps, which may include issuing a refund.