Returns Icon Start a Return New, Unused Products

All items purchased from Lax.com that are accompanied by a manufacturer warranty which can be found below.

EAST COAST DYES
EAST COAST DYES
CASCADE
CASCADE
MAVERIK
MAVERIK
GAIT
GAIT
WARRIOR
WARRIOR
STX | NIKE
STX | NIKE
BRINE
BRINE

Team Store Warranty Information

All items purchased from LAX.com, Lax.com Team Stores & ZIMA are accompanied by either a limited warranty or manufacturer warranty.

There are no cash refunds for any items covered under either warranty.

View Team Store Warranty Details

Satin Heads Warranty

For information about our Satin Heads warranty policy, please visit our warranty page.

View Satin Heads Warranty Details
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What if my package gets lost or arrives damaged?Updated 2 months ago

Lost packages

At Lax.com, we strive to ensure every order reaches you in perfect condition but we unfortunately can't control a package once it has left our facility.  Please note that tracking numbers can take up to 24 hours to update.  If your order still hasn’t arrived please contact the carrier using the tracking number you were sent when your order shipped and start a claim.

Damaged packages

We understand the disappointment of receiving a damaged package. In such instances, contact the carrier using the tracking number you were sent when your order was shipped within 48 hours of receiving the order and include photos of the damaged items or package, to start a claim.

If you need further assistance feel free to visit our help center and request other assistance.  


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