Returns Icon Start a Return New, Unused Products

All items purchased from Lax.com that are accompanied by a manufacturer warranty which can be found below.

Team Store Warranty Information

All items purchased from LAX.com, Lax.com Team Stores & ZIMA are accompanied by either a limited warranty or manufacturer warranty.

There are no cash refunds for any items covered under either warranty.

View Team Store Warranty Details

Satin Heads Warranty

For information about our Satin Heads warranty policy, please visit our warranty page.

View Satin Heads Warranty Details
All articles

Helmets, Custom Stringing & Final SaleUpdated 10 months ago

Custom items, like stringing, can not be returned and we won't ship a custom job until it passes our quality control standards of our head stringer. 


Cascade helmets have a $35 restocking fee, if returned, that is enforced by Cascade.  


Warrior custom helmets are a final sale, and can not be returned. 


Returns are not accepted on-field equipment such as nets, backstops, goals, bouncebacks.


 All items purchased in Team Stores are custom, and they are a final sale.

Was this article helpful?
Yes
No